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A Rolex Expert adjusting a Rolex Watch A Rolex Expert adjusting a Rolex Watch

Built to last

A Guarantee of Durability

Rolex watches are designed and built to last. From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

A Rolex expert displaying a Rolex watch to a customer A Rolex expert displaying a Rolex watch to a customer

Let an expert guide you

With many years between services, your watch deserves the most exacting attention. As an Official Rolex Retailer, Touch of Gold is authorized to receive your Rolex watch for servicing. With the necessary knowledge, skills and technical know-how, we are at your disposal to advise you on all the technical aspects of Rolex watches.

A Rolex Expert technician inspecting a Rolex watch A Rolex Expert technician inspecting a Rolex watch

Servicing Your Rolex at Touch of Gold

Through Touch of Gold you can access the worldwide network of Rolex-trained watchmakers. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

A Rolex expert wearing white gloves handling a Rolex watch A Rolex expert wearing white gloves handling a Rolex watch

The Rolex Service Procedure

The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and water-resistance are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.

A Rolex international service guarantee card A Rolex international service guarantee card

The Two-Year Service Guarantee

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorized third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.

A Rolex watch being repaired A Rolex watch being repaired